Active and empathetic listening

Fundamental skills for forming a constructive and sustainable relationship with the client.

Avoid misunderstandings with customers and others. Eliminate listening barriers. Put yourself in other peoples’ shoes using empathy and simple and effective techniques.

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A treasury of interactive, inspiring learning objects Uniquely designed to engage different learning styles and stimulate self-learning

skilla Multimedia Training PillsĀ® have been designed to accommodate the numerous and differing learning styles we know learners have. Clients particularly value skilla for our distinctive pedagogical method that enables each person to learn in the style that best suits them, stimulates self-learning and facilitates the role of L&D.

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