Customer orientation

The ability to see things from the customer’s perspective, and adapt accordingly, requires good soft skills.

Do not let yourself be influenced by first impressions. Gather information by asking open-ended questions. Direct choices by asking alternative or reformulated questions. Identify customer needs. Sell the problem, not the solution.

Want to find out more?

Fill in the form for more info on the Customer orientation skilla Multimedia Training Course?

Interested in this course?

Want to find out more?

Fill in the form for more info on the Customer orientation skilla Multimedia Training Course?

  • This field is for validation purposes and should be left unchanged.

A treasury of interactive, inspiring learning objects Uniquely designed to engage different learning styles and stimulate self-learning

skilla Multimedia Training Pills® have been designed to accommodate the numerous and differing learning styles we know learners have. Clients particularly value skilla for our distinctive pedagogical method that enables each person to learn in the style that best suits them, stimulates self-learning and facilitates the role of L&D.

Trusted by