Those who ask the questions lead the conversation. Read, listen, ask and identify the client’s needs.
Reconstruct the client’s needs! Communicate to elicit information. Listen and observe with interest. Guide the other person with questions. Communicate as equals! Emphasise the advantages! Manage the meeting without performing an interrogation.
Want to find out more?
Fill in the form for more info on the Sales techniques: eliciting information skilla Multimedia Training Course?