The front line: looking after the customer

Preparation, attentiveness and professionalism to make the customer feel at ease and win their trust.

Understand the customer’s needs. Make a good first impression. Ensure the effective communication of the information. Be aware of non-verbal communication.

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A treasury of interactive, inspiring learning objects Uniquely designed to engage different learning styles and stimulate self-learning

skilla Multimedia Training PillsĀ® have been designed to accommodate the numerous and differing learning styles we know learners have. Clients particularly value skilla for our distinctive pedagogical method that enables each person to learn in the style that best suits them, stimulates self-learning and facilitates the role of L&D.

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